Customer Testimonials

Let our customer's experiences speak for our work!

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  1. Very reasonably priced, super fast service. Definitely not like most of the others trying to squeeze every dime out of you. Was honest and said we did not need a preventative sewer drain cleaning at the time and to wait until fall. Unclogged two drains very quickly. They will be our only call for anything plumbing from here on out. Thanks so much!
    Scott S.
  2. We had a sewer and drain problem for months which had been unsuccessfully addressed by two other businesses. We were told by one of the companies that there was a break in our drain line and we would have to tear up the outside concrete above the drain line and then replace the drain line. We then contacted our plumber to see if he had any suggestions he recommended Allen's We could not have been more pleased. After pulling our toilet, Tom Allen used a camera devise in our drain line and discovered a major blockage. He determined a large tap root had penetrated our drain. He drilled through the tap root, removed it and fully opened the drain line. His rate for his work was very reasonable and we would without question recommend his services.
    Bob Hollenshead
  3. Called and spoke with the owner/operator, Tom. He picked up on the first call. He was able to schedule me in later that day. He gave me a call that he was on his way that I had requested. When he arrived he was very professional and even asked about which door he should use to carry his equipment in my house. Quick service and even gave me pointers on how to minimize future clogged drains. Would highly recommend!
    Bob Kopietz
  4. We had them come out to our house a few weeks ago to clean out our laundry room drain because every time we did laundry the drain would overflow and we would end up with a bunch of water all over our laundry room floor. It was a mess. I called the day before and ask if there was anyway they could come the next day and they did! They were right on time and were very nice, they even were very considerate about not tracking snow and dirt in throughout my house. The owner was very good at explaining everything going on and had great customer service. The cost of the service was also very affordable. Would definitely highly recommend this company. Thanks again.
    Melina Moyer
  5. What can I say about Mr. Allen other than amazing!! When I called Mr. Allen we had sewage coming out of the drain in our basement, Mr. Allen quoted us a very reasonable price and was out the next day. He was very polite efficent and explained the issue and showed me how to resolve and maintain the pipes so they would not clogged again. It gives me a great peice of mind knowing that I can call anytime with any plumbing issues that we might have. I have found our forever plumber. Thank you Mr. Allen!!!!
    Jason Adams
  6. Had a sewer backup. These guys showed up quickly (a little early), did a great job, including helping modify my plumbing to make it drain better (after fixing the clog). Prices are reasonable, and they were great to work with. I won't ever call anyone else.
    Dudley Smith
  7. We have used Allen's for several snake jobs and more recently a MAJOR drain line replacement that involved digging up our yard. The job was done quickly , efficiently, and at a very reasonable price. The owner is to the point, polite , and ALWAYS shows up on time. Highly recommend for any drain or plumbing issues
    Dino Merreli
  8. Very experienced in his work. Saved my son a lot of money and didn't cut corners! Would highly recommend Tom to friends and family. Thanks : )
    David Fuller
  9. Our sewer got backed up and overflowed into our basement. We called Tom and he came in less than an hour! He is very professional and very kind. Gave us a lot of good information on maintaining our sewer drain in good condition. His price is very reasonable. We are so thankful he could come so quickly and fix the problem! We will definitely call him again!
    Christelle Gonzalez
  10. Allen's Plumbing is a rare breed of housing contractor. I noticed standing water in the sewer drain and called for help. He called me back after 5 the same day (it was even a holiday) and suggested that he clean it out to first to see if that would fix the issue. He quoted a flat fee (not by the hour) before arriving and was able to set an appointment the next day. He was exceptionally affordable, personable, prompt (early believe it or not), professional, super knowledgeable and helped me understand how to prevent issues in the future. I would recommend him to anyone and everyone!
    Mary Moe
  11. We had previously called in two other plumbing companies in an attempt to sort out a blocked main sewer line. Both failed to solve our problem. Tom came in a few hours after I called him, popped open a second hatch in the basement the other guys hadn't touched, and had the problem sorted out in about half an hour. Price was fantastic too. Would give six stars if I could.
    Thomas Ritch
  12. I've worked with Tom for years and he is simply the best in the drain cleaning business. He works hard, gets the job done, great communication, and keeps his prices very reasonable. He is a honorable man and is just a great person. We are fortunate to have him here in Lansing. I wished we had more great people like him in the service industry. Five stars all the way.
    William Ceasar
  13. I found him on Google and decided to contact him based on his reviews....thanks for those that took the time to rate him by the way! Orginally he was contacted to fix a sub pump which assessed and fixed timely and reasonably prices. Bc of bis professionalism and work ethic he was contacted a second time. He is busy (which is a good sign to me) but bc of the first job... we waited! He came in and corrected some busted pipes within an hour. Needless to say he is saved in our phones as our "goto" for any drain issuea we pray we don't run into in the future!
    Lisa Vaughn
  14. This man will move earth and water to get your business! We were in an emergency situation with raw sewage flooding our basement, and he was able to get permits that normally would take weeks in a matter of hours! If you need something done fast, and at a VERY reasonable price, this is your business!
    KC T
  15. Had some issues with my toilets, bubbles and another toilet not filling up with water. Called Mr. Allen based on the enormous amount of positive reviews. Told him my issue, told me he could make it out to my home in about an hour. He showed up in that time, quoted a price way below what was expected and performed the repair. He was friendly and courteous. Even told my husband how to do the repair in case the repair is needed in the future. Will definitely refer and call again.
    Jackie Womack
  16. Tom is a true professional. His caring demeanor and experience set him apart from other plumbing companys who seem to only have a corporate mentality. Tom takes pride in his work and is priced to make you feel comfortable calling him for any job, big or small.
    Ryan Mandel
  17. I can't say enough good things about Tom Allen!!! We have had plumbing issues this week and had trouble getting a plumber out quickly to address the issue. Tom answered the phone when we called and was at our house in about an hour! The full sewer line needed replacing - which is expensive - but Tom gave us a great deal, did an awesome job, and kept every promise he made! Save yourself the time and stress, and just call Tom. Reasonable cost, exceptional work!
    Emily Flanner
  18. Tom Allen is a rarity. I had a previous handyman at my house install tile flooring. He used the kitchen sink to dispose the grout which caused some issues yikes!! I called Tom because of his great reviews, and like the rest, I think he is wonderful. On time, honest, quick, reasonably priced, friendly, funny, and just a "good guy" I would recommend him and will use him again. Very happy:)
    Dawn Mcguirt